Incidents and emergencies

Stay up to date on current incidents and emergencies in our service area.

Update – 05/02/25 – 11:45am

Mirboo North, Traralgon South, Warragul & Drouin to resume normal water use.

Thank you Mirboo North, Traralgon South, Warragul and Drouin customers!

Our storage levels have stabilised with the milder weather and you can now resume normal water use. 

With more warm weather forecast for next week, we’re asking everyone to remain water wise while we replenish our storages. 

This includes putting off watering gardens, pressure hosing and filling pools during peak periods (between 6am to 9pm). 

We appreciate your help over the last 48 hours – you’ve made a difference.

 

 

Mirboo North, Traralgon South, Warragul and Drouin customers to conserve water.

We’re asking customers in Mirboo North, Traralgon South, Warragul and Drouin to put off non-essential water use outside their homes, until further notice. 

Our water distribution systems are under additional pressure due to the heatwave, which is expected to continue throughout the week.

While it’s important to stay hydrated, you can help to conserve water storages by delaying washing machine and dishwasher use, taking a shorter shower (aim for 4 minutes) and avoid using baths, putting off washing cars, filling pools and spas, watering gardens and the use of high-pressure hosing, until further notice. 

Please be assured the water coming to your taps is safe to drink. 

To report any leaks or breaks, call 1800 057 057.

  

Outages

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Community water trailer

Our new community water trailer supports Gippslanders in times of emergency.

Extreme weather and prolonged power outages can impact our ability to treat water at the usual rate. We use the trailer to supply water to communities if their regular water services are disrupted.

Our team will accompany the trailer and help fill up drink bottles and other water containers.

Community water trailer
Our community water trailer helps Gippslanders during emergencies.