Gippsland Water seeks community members for customer insight

Gippsland Water is recruiting a customer reference group to help them plan for the future.

Managing director Sarah Cumming said the group would help to make sure customers remain central to Gippsland Water’s plans and actions.

“This is a great opportunity for community members to get involved in our work and to help us ensure that customer insight is part of our decision making,” Ms Cumming said.

Ms Cumming encouraged Gippsland Water customers to apply to become part of the reference group and gave assurance that the group would be made up of diverse members of the customer base.

“We want to make sure that each member of the group can contribute their diverse insight and experience.”

The Customer Reference Group will play a key role in assisting Gippsland Water to prepare for their 2022 Urban Water Strategy and 2023 Price Submission.

Members must be Gippsland Water customers and will be appointed on their ability to represent broad customer views.

The group will meet approximately four times a year with additional attendance at forums and site visits possible from time to time.

These are volunteer positions, however reasonable expenses will be covered.

For more information, or to apply to be on the Customer Reference Group, visit www.gippswater.com.au/crg