We can provide the following information about a property’s water or sewerage:
- Asset location plans – these show the location of our sewer and water mains.
- Field note plans – these plans include size, depth and offset information for our water and sewer mains, sewer connection points or buried water service (if available).
If you would like this information, please complete the request form below. You can use the same form for both water and sewer information.
We do not provide information on stormwater – please refer these enquiries to your council.
Property service information request
We'll provide you with an asset location plan, water field note and sewer field note where this information is available. If the information requested is for a subdivision then as constructed engineering plans will be provided.
Please note that we're not able to provide asset location plans and field notes where Practical Completion and/or Compliance has not been granted for a subdivision.
In providing the asset location plan(s) the following clearances are required in accordance with The Water Act 1989 – Section 148.
For Water: No structure (with the exception of a driveway crossover) is permitted over a water main. Crossovers are not permitted over the tapping band/ferrule (where the property service pipe meets the water main). Water meters are only permitted in a trafficable pit in a driveway where the water main and ferrule are located on the opposite side of the road.
For Sewer: All structures (above and below ground) are required to maintain a minimum 1 metre clearance from the outside edge of any above and/or below ground sewer asset (sewer main, property connection point, manhole etc.).
Water and Wastewater/Connection Applications: Please ensure that the connection points (which will be provided in response to this application) are shown (including measurements to all nearby proposed structures) on any site plans submitted to us for Water and Wastewater Connections Applications.