We want your feedback!
Our Annual Customer Satisfaction Survey is run every year around October. This year's survey closed on Thursday 17 October 2024.
We send a random selection of our customers an email, inviting them to complete the survey. You can share your thoughts on our services too!
The results from the survey help us to identify whether we're meeting your expectations for water and sewerage services. It’s one of the most important ways we learn from our customers and improve our services.
Customers who participate have the chance to win one of ten $100 bill credits*.
We collect personal information for the purposes of the competition. Your information is not linked to your survey responses.