Climate change targets survey

We asked customers to help direct our actions on climate change.

This opportunity is now closed. 

We reached out to our Customer Sounding Board and a random selection of customers for input through a short survey. The survey result will inform the action we take relating to climate change. 

Customers who completed the survey had a chance to win a $200 bill credit.* 

It was voluntary to take part and all feedback was anonymous.

The video explains the survey content and question in a video format. 

Terms and conditions 

Terms and conditions for prize draw open to Gippsland Water customers completing the climate change target survey. 

Background 

1. Central Gippsland Region Water Corporation (Gippsland Water), ABN 75 8307 504 13, of 55 Hazelwood Road, Traralgon, 3844, administers the prize draw. 

2. The prize draw is open to Gippsland Water customers providing feedback through the Annual Customer Satisfaction Survey, open between Monday 11 November and Sunday 17 November 2024. 

3. Customers who do not wish to participate in the prize draw can choose to opt out by not providing their contact details. 

Eligibility 

4. Entry is free. 

5. Entry is only open to Gippsland Water customers. 

6. Directors and staff of Gippsland Water and their immediate families are not eligible to participate. 

Entry Requirements 

7. Customers who participate in the Annual Customer Satisfaction Survey will have the chance to enter in the prize draw by providing their contact details, so that we can contact the winners. 

8. The survey is open between Monday 11 November and Sunday 17 November 2024. 

9. Entries for the draw are limited to one per customer. 

10. Entries that are deemed at the time of the draw not to have complied with the eligibility and entry requirements will be deemed invalid. 

11. Gippsland Water reserves the right to amend the dates relating to this opportunity at any time. 

Prizes 

12. There will be one prize of a $200 bill credits to be credited to a Gippsland Water customer account. 

13. The winning entry will be randomly selected using an automated generating tool. 

14. The prize draw will be conducted on Thursday 28 November 2024 at Gippsland Water, 55 Hazelwood Road, Traralgon, 3844. 

15. The winner will be notified within seven days of the draw. 

16. Gippsland Water’s decision will be final and no correspondence will be entered into. 

17. Prizes cannot be redeemed for cash. 

Privacy 

18. Participants’ contact details will not be used for any other purpose than the prize draw. 

19. Gippsland Water manages information collected from participants in accordance with the Privacy and Data Protection Act 2014 and in accordance with the Privacy Policy, available at www.gippswater.com.au/legal/privacy-policy