Frequently asked questions
Please refer to the Build on Easement Application process
We must review your plans and give our consent.
Please refer the title plan and your proposed construction plans to propertyconnections@gippswater.com.au and we will review whether the construction can be permitted.
Costs to relocate a water meter are at the owner’s expense.
For more information please email propertyconnections@gippswater.com.au and include photos of the water meter location, reason for relocation and a plan showing where you would like it moved.
Things to consider
To ensure we are able to relocate your water meter to your preferred location we have created a list to help you consider the fees, and clearance requirements that may apply to your property:
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Moving your meter less than 1.0m to the left or right of the current location incurs a lower fee than moving your meter further away. (This option is not always available).
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If the preferred new position is below ground level; a Water Corporation approved pit/box is required. Fees for the pit apply. (This option is not always available).
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The new water meter position cannot be more than 1.5m from the front boundary line.
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We will also consider the accessibility to our water main located (either) in your nature strip/frontage or opposite side of the road.
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Plumbing costs to reconnect are in addition to our fees and privately sought.
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No. Our approved contractor must complete these works. The water meter and property service line are our asset. Please email propertyconnections@gippswater.com.au and include photos of the water meter location, reason for relocation and a plan showing where you would like it moved. Costs to relocate are at the owner’s expense. Things to consider To ensure we are able to relocate your water meter to your preferred location we have created a list to help you consider the fees, and clearance requirements that may apply to your property:
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If the building is to remain, but is vacant, our water and wastewater services are not disconnected like gas or electricity.
Water and wastewater connections are permanent and part of the building’s fixtures. Disconnection of our services is only possible by removal of the building.
Please refer to the disconnection information.
Please refer to our connections information.
Please refer to the property information request information.
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We (under the Water Act 1989) charges a Water and Wastewater Availability Tariff (connected or not connected) for each property title or separate occupancy. We will contiguously rate if the following is applicable to adjacent or consolidated property:
We do not contiguously rate vacant blocks of land or vacant empty buildings; unless there is permanent redevelopment to establish a common use (eg. fences or walls removed). For a review of your accounts please email propertyconnections@gippswater.com.au and include photos of the adjacent sites to indicate the common use. It is advisable to not undertake any disconnection until it has been confirmed that your property is eligible for contiguous rating (by submission of your email request). It is our policy to review the contiguous rating of a property every three years. Should you ever wish to sell one or both of your titles, the contiguous rating may be cancelled and the property information statement provided will note that separate accounts will be re-established.
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The installation of individual meters (subtractive meters) will require a licensed plumber to investigate the ability to modify the internal plumbing to install a bridging piece.
Please note that it is essential that subtractive meter(s) are located either banked behind the primary meter or in an accessible location within a common area.
We will only allow meters to be installed in rear yards or other inaccessible locations if additional payments for cyble meters are made.
Please email propertyconnections@gippswater.com.au for current meter supply and application fees.
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You will need to apply to us with a building permit site plan. Someone will contact you regarding your proposal, to look at where the infrastructure will go on the property and to draw up the infrastructure location on a plan that you will sign off on. The process is as follows;
Our contractor will be requested to consult and determine the most appropriate location for the on lot sewerage infrastructure. This includes a boundary kit, pressure pipe into the lot and a tank that will contain the pressure pump. The positioning of infrastructure is determined by access to electricity supply and gravity connection of house sewerage drains.
Suspended or underslab drainage works are undertaken by the owner's nominated plumber and require an approved test prior notice from us but the future location of the pump must be known.
Payment of connection fees is not made until nearing lock up. There must be an electricity supply to enable installation of on lot sewerage infrastructure. Costs to connect vary between the towns and street location and may alter dependent on increases in material and labour costs. Full cost of the installation is at the expense of the owner.
At lock up, our contractor installs the pressure sewer infrastructure on the property including electrical connection. Once commissioning paper work is submitted by the contractor, we will consent to connection -the nominated plumber will make the final connection of the house sewerage drains. Note – the infrastructure installed by our contractor will remain our property and cannot be built over. For a general price enquiry please email propertyconnections@gippswater.com.au |
Find more about the process at getting accredited
Any work undertaken on our asset must be designed by an accredited design consultant who will manage the project.
The design consultant will submit the designs to us and once approved, we will issue a Deed of Agreement for the works which the owner, developer (if not the same as the owner) and the design consultant must sign.
The design consultant will then manage the construction of the assets and submit the final documentation. Find an accredited design consultant.
An accredited pipelayer is someone who is able to work on and connect to our assets. A plumber cannot work on our assets but can do internal work within your property.
Planning permit requirements are specified either on a permit or if it is a two lot subdivision, these will be specified once the plan of subdivision is sent to us for certification.