Demand for water can increase significantly during heatwaves. This demand, combined with power supply interruptions and other impacts from prolonged high temperatures, can impact reticulated water systems.
While we prepare for heatwaves, our systems can experience low pressure, interruptions or even outages during these times.
If this happens, we may ask customers to conserve their water use for purposes other than for drinking, to reduce pressure on town water systems.
What we do to prepare
Our water treatment plants are set up to use generator power if mains power fails.
We monitor weather forecast across our service area and aim to keep storages full in the lead up to a predicted heatwaves to allow for ongoing supply.
If supplies are interrupted, we’ll aim to notify customers in several ways, including SMS, website and social media.
What you can do to prepare for hot weather
Stay hydrated - drink plenty of water regularly throughout the day.
Consider putting off any non-essential water use, if you can.
Report leaks and main breaks to us on 1800 057 057.
