Holiday help with water bills 

Gippsland Water is reminding customers that help is available for water bill payments in the lead up to the festive season. 

Managing director Sarah Cumming acknowledged the end of the year could bring additional financial pressure and said the organisation’s customer care team was available to talk through the assistance options available.  

“We understand our customers want to spend the festive break with those most important to them, which can mean added costs like gifts, celebrations and travel expenses,” Ms Cumming said.  

“It's important customers can enjoy this time without the added pressure of an unpaid water bill. 

“We can easily and confidentially help customers switch to a flexible payment plan that allows bills to be paid in smaller, regular instalments and is tailored to their needs. 

“We’re here to help. If you’re finding it hard to keep up with your water bill, please reach out to us. Our friendly customer care team is ready to help find the best option for you.” 

Flexible payment options also include payment extensions for those who need a little longer to pay their bill, assistance applying for government utility relief grants, and referrals to financial counsellors and government assistance programs. 

To find out more, visit www.gippswater.com.au/customercare.