Split your bill into smaller drops this festive season

Gippsland Water is reminding customers that bill assistance is available for those who need it as the festive season begins.

Managing director Sarah Cumming said the organisation understood the festive period could be a financially challenging time, especially when cost of living pressures rise.

“We understand our customers are being impacted by the ongoing increased cost of living in all aspects of life,” Ms Cumming said.

“Families can often feel the pinch during the festive season, and they don’t need the added stress of an overdue water bill payment.

“Our customer care team is available to help people who need a little longer to pay a bill or information about longer term assistance.

“We offer a range of flexible payment plans, and our team can confidentially help customers explore the options available to them.

“They can also help customers apply for government utility relief grants, provide referrals to financial counsellors and government assistance programs.”

Flexible payment plans include options to pay bills in smaller regular instalments tailored to individual needs, or payment extensions for those who need a little longer to pay their bill.

To find out more about the assistance Gippsland Water can provide or to request a call back from the customer care team visit www.gippswater.com.au/customercare.

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